Team Vacay Agreement

Team Vacay Referral Partner Agreement

Agreement version: 2026.09.10-v3

1. Parties and Purpose

This Agreement is between Vacay Holdings Group LLC (“Company”), parent company of Vacay On Layaway and Team Vacay, and the individual or business accepting these terms (“Member”). It establishes the terms under which Member may participate in the Team Vacay program in the role identified below.

The Referral Partner program is for individuals or organizations that refer prospective travelers to Vacay On Layaway. Referral Partners do not act as travel agents under this membership and are not authorized to independently quote, book, manage supplier credentials, or collect traveler payments on behalf of Company.

2. Membership Fees and Billing

Referral Partner membership is currently free. No recurring membership fee is required for this role.

Paid memberships are processed through an approved Company payment provider. Recurring memberships renew according to the billing cycle selected during enrollment until cancelled or otherwise terminated. Payment approval does not by itself authorize selling activity. Access remains subject to onboarding, verification, training, compliance, and manager approval requirements applicable to the Member role.

3. Access, Systems and Authority

Referral Partners may receive approved referral tools, referral codes, status information, and limited portal access appropriate to the referral program. Referral Partner access does not include agent-level supplier credentials or booking authority.

Member may use only the systems, supplier resources, credentials, client information, and portal features specifically assigned to the Member role. Credentials may not be shared. Member may not represent that they have authority beyond the permissions actually granted by Company.

4. Compensation and Payouts

A Referral Partner may become eligible for referral compensation when a qualifying referred client is properly attributed, completes the required booking or travel conditions, and Company receives the applicable funds. Referral compensation is governed by the current approved referral program in effect for the qualifying transaction.

Compensation eligibility is based on the Member’s approved program, tier, agency relationship, booking attribution, and current Company compensation rules. No particular commission percentage, override, referral amount, bonus, lead volume, sales volume, or earnings level is guaranteed by this Agreement.

Supplier commissions and other eligible compensation are payable only after the applicable funds are received and reconciled by Company and all required conditions have been satisfied. Payouts may be adjusted for cancellations, refunds, supplier reversals, debit memos, chargebacks, booking changes, errors, fraud, or other valid adjustments.

4A. Compensation, Fee Payouts & Payment Schedule

Referral Partner: Referral compensation is governed by the approved referral program applicable to the qualifying transaction. Referral compensation is not automatically calculated using an agent commission percentage unless Company expressly approves that arrangement in writing.

Approved Commission Rate. When this membership uses an individual commission percentage, the percentage displayed in the secure enrollment packet is the Member's approved rate for that packet. The percentage generally applies to eligible supplier commission attributable to the Member and does not automatically apply to every fee, bonus, referral payment, override, credit, or other form of compensation.

Payout Type How It Is Treated
Agent Commission Eligible supplier commission is reconciled by Company and the approved Member percentage is applied unless a separate approved booking or program rule controls.
Service Fee Payout Service-fee compensation is payable only when a fee or portion of a fee is specifically allocated and approved for the Member. The Member's standard commission percentage does not automatically apply to service fees. The approved amount will appear separately in the payout record.
Referral / OSA Payout Paid according to the referral or outside-sales program applicable to the qualifying transaction and recorded attribution.
Bonus / Incentive Payable only when specifically offered, earned, verified, and approved under the applicable incentive or promotion.
Adjustment A correction, reconciliation difference, approved manual adjustment, or other documented change to an expected payout.
Cancellation / Reversal A cancelled booking, supplier reversal, refund, debit memo, chargeback, commission recall, fraud loss, or other valid adjustment may cancel, reduce, reverse, or offset a current or future payout.

When Compensation Becomes Eligible. Payouts normally become eligible thirty (30) days after the applicable trip date used by the Company payout record. The exact Eligible Pay Date shown in the Member portal is the operational eligibility date for that payout. An Eligible Pay Date is not the same as a guaranteed payment date.

Conditions Before Payment. A payout may be issued only after the applicable supplier or customer funds have cleared where required, Company has received and reconciled the compensation, the booking and payout information are verified, required contractor tax information is complete and approved, and management has approved the payout. Company may place a payout on hold while investigating discrepancies, supplier delays, cancellations, chargebacks, fraud concerns, missing documentation, client disputes, or other legitimate reconciliation issues.

Actual Payout Date. After a payout becomes eligible and all required conditions are satisfied, Company records the date the payment is actually issued as the Paid Date. The Member portal may display the payout amount, status, booking reference, trip/departure information, Eligible Pay Date, Paid Date, payment method, and payment reference. Unless Company publishes a separate written payout calendar, this Agreement does not guarantee payment on a particular weekday.

Payment Methods. Available payout methods may include PayPal, Zelle, ACH/bank transfer, Cash App, check, or another Company-approved method. Member is responsible for keeping payout instructions accurate and current. Sensitive banking and taxpayer information must be submitted only through Company-approved secure methods.

Contracted Groups. Commission, service-fee compensation, bonuses, leader credits, or other payouts connected to a contracted cruise group or contracted hotel/resort group remain subject to management approval and final group reconciliation. Company may hold group-related compensation until applicable supplier statements, final room/cabin counts, attrition, cancellations, refunds, credits, chargebacks, and final commission receipts are reconciled.

Taxes and Reporting. Unless a separate written employment agreement states otherwise, Member is responsible for their own taxes. Company may require a completed Contractor Taxpayer Information Form before releasing payouts and may issue required year-end tax reporting based on amounts actually paid during the applicable tax year.

5. Clients, Bookings and Attribution

The referral source will be tracked separately from the travel advisor or booking producer. Once a referred traveler is assigned for service, the authorized servicing agent or Company team manages the travel relationship according to Company workflow and privacy rules.

Client ownership, primary-advisor assignment, booking producer, servicing advisor, hosted agency, referral source, event attribution, commission beneficiary, and leaderboard attribution may be tracked separately. Company records and the authoritative Vacay platform record control in the event of an attribution dispute, subject to manager review.

6. Branding, Conduct, Privacy and Compliance

Member must conduct business professionally and lawfully, protect client privacy, follow Company security requirements, and comply with supplier rules and all applicable laws. Member may not misuse Company branding, make unauthorized promises, collect or store prohibited sensitive information, or expose supplier, payment, banking, tax, identity, or account credentials.

Any use of Company names, trademarks, logos, credentials, marketing systems, or supplier relationships must follow the branding and representation rules applicable to the Member role.

7. Independent Contractor and Taxes

Unless a separate written employment agreement states otherwise, Member participates as an independent contractor or independent business participant and not as an employee of Company. Member is responsible for their own taxes, licenses, business expenses, and legal obligations applicable to their activities.

Member must provide any required tax or payout documentation before receiving compensation. Company may issue tax reporting forms when required by law.

8. Insurance and Responsibility

Member is responsible for their own acts, omissions, representations, and compliance. If Errors and Omissions or other coverage is made available through Company, coverage is limited to the actual policy terms, covered activity, eligibility requirements, exclusions, limits, and approved use of Company credentials. This Agreement does not create insurance coverage beyond the policy actually in force.

9. Suspension and Termination

Company may suspend access while investigating payment, compliance, security, client-service, supplier, fraud, chargeback, misconduct, or onboarding issues. Company may terminate immediately for material breach, fraud, misuse of credentials, serious misconduct, unlawful activity, security violations, or conduct that places clients, suppliers, Company, or other Team Vacay members at risk.

Either party may otherwise terminate the relationship by written notice. Termination does not eliminate obligations, adjustments, chargebacks, confidentiality duties, client-protection responsibilities, or amounts properly due that arose before termination.

10. Confidentiality

Non-public Company information, supplier information, client records, pricing arrangements, operational processes, system access, internal training materials, and business information obtained through the relationship must be protected and used only for authorized business purposes.

11. Electronic Acceptance and Records

Electronic acceptance, typed signature, timestamp, IP address, uploaded documents, payment records, and related system records may be retained as evidence of acceptance and performance of this Agreement. Member agrees that electronic records and signatures may be used to the extent permitted by law.

12. Governing Law and Entire Agreement

This Agreement is governed by the laws of the State of Illinois, without regard to conflict-of-law principles. This Agreement, together with any applicable written program rules, approved compensation schedule, privacy and security requirements, supplier rules, and role-specific policies incorporated by reference, represents the agreement governing this Team Vacay membership role and supersedes prior terms concerning the same role to the extent they conflict.

Changes to material membership terms will be communicated through the Company’s approved systems or in writing as required.

13. Acknowledgment

By electronically accepting this Agreement, Member acknowledges that they have read and understand the terms above and agree to comply with them.